WHEN WILL MY ORDER SHIP?

Once an order is placed, your products will be processed and shipped as quickly as possible. Don’t worry—we'll email you tracking information when the order ships. Please note that standard international shipping fees do not include taxes or duties and they may differ depending on your region.

HOW MUCH DUTY AND TAX WILL I HAVE TO PAY?

We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

WILL YOU SHIP TO AN INTERNATIONAL P.O. BOX?

We do not ship to P.O. boxes outside of Canada and the US.

CAN YOU ADJUST THE VALUE OF MY ORDER?

No. We are required by law to disclose the full value of the package content.

CAN ALL ITEMS SHIP INTERNATIONALLY?

Unfortunately, we cannot currently ship selfcare and footwear to guests living outside of Canada and the US.